FAQs

Frequently Asked Questions

Where are you located?

We have three stores across Northern Ireland:

  • Omagh
  • Enniskillen
  • Magherafelt

You can also shop online 24/7 with Worldwide delivery.

Can I pay for an item online and collect it in store?

Yes! We offer Click & Collect from all three of our stores.

When placing your order, simply select "Pick Up" at checkout rather than "Ship."

Please note that collection times may vary depending on whether your chosen store has the item in stock or if it needs to be transferred from another branch.

As soon as your order is ready, you'll receive an email confirming it's available for collection.

Do I need an appointment to try on Mother of the Bride or Mother of the Groom outfits?

No appointment is necessary.

Simply visit us during our opening hours and one of our experienced team members will be delighted to help you find the perfect outfit.

Is everything I see online available in store?

Almost everything featured on our website is available across our stores, however there are a few exceptions.

  • Frank Lyman is available online and in our Enniskillen store only.
  • Some brands or styles may vary between stores.
  • Our Magherafelt store carries a smaller selection of Mother of the Bride and Mother of the Groom outfits than our other branches.

If you're travelling to view a particular item, we recommend contacting us first so we can confirm availability at your preferred store.

Can I return items bought online?

Yes.

You have 14 days from the date of receiving your order to return unwanted items.

Please note that we are unable to accept returns outside of our 14-day returns policy.

For full details, please see our Returns, Exchanges & Refunds Policy.

Can I return an online order in store?

Yes.

Simply bring your item into any of our stores and our team will contact our online office to process your refund.

Will I be charged customs or import fees when ordering to the UK or Ireland?

No.

There are no customs duties or import charges for orders delivered within the UK or Republic of Ireland.

If an item is sold out, will it be restocked?

Many of our products are restocked, but this cannot be guaranteed.

The quickest way to find out is to sign up for our Back in Stock Notifications on the product page. You'll receive an email or text message as soon as your size becomes available again.

If I use my Style Rewards points and then return the item, do I get my points back?

No.

Style Rewards points are redeemed as a promotional discount and are not reinstated if an item is returned.

The only exceptions are where:

  • the item is faulty; or
  • the item was unavailable and your order could not be fulfilled.

In these circumstances, your points will be reinstated.

Can I place an order over the phone?

Yes.

Our team is happy to take telephone orders during our opening hours.

Telephone Ordering Hours

  • Monday to Friday: 9:00am – 5:00pm
  • Saturday: 9:30am – 4:00pm

Simply give us a call and one of our team will be happy to assist you.

Do you offer free delivery?

Yes.

We offer FREE UK & Ireland delivery on orders over our qualifying spend. Delivery options and any applicable charges are shown at checkout.

Can I transfer an item from one store to another?

Yes, we can transfer full-price items between our stores, subject to availability.

However, if the item isn't available in your nearest store, we would encourage you to place your order online. This is often the quickest option and helps ensure the item is secured for you before it sells out.

Please note that sale items cannot be transferred between stores.

What if my size isn't available in my nearest store?

If your size is available in another Style Boutique branch, we'll do our best to arrange for it to be transferred to your preferred store for collection, subject to availability.

Do you offer gift cards?

Yes.

Style Boutique Gift Cards are available and make the perfect present. They can be purchased for a range of values and redeemed both in-store and online.

How can I contact Style Boutique?

You can contact our friendly team by phone, email or by messaging us on social media. We're always happy to help with sizing advice, stock enquiries, styling recommendations and order queries.