Returns, Exchanges & Refunds

We hope you love your order from Style Boutique. However, if for any reason you would like to return your item we are happy to do so.  

Standard Online Returns Policy  

Items can be returned within 14 days of receiving the order. The item must be returned in its original condition with all tags intact and attached to the item.  

All returned items must be returned as new, unused and unworn.  

For health and hygiene reasons we are unable to offer a refund or exchange on the following items; 

  • Earrings and other pierced body jewellery  
  • Underwear and Shape wear  
  • Hats and Hair Accessories  

We do NOT offer free returns. Customers must cover the cost of returning their goods.

Once your item has arrived in our office, we will process your refund. Refunds will be issued to the credit or debit card used at the time of purchase and can take 3-5 working days for the refund to show in your account. Please allow up to 7 working days for our Team to process your return and refund. 

 

Cancellations  

In the unlikely instance that we don’t have the product you ordered we will contact you as soon as possible and a full refund will be processed. This is a possible outcome during busy sale times. Unfortunately we are not able to cancel orders unless we receive notification via email to sales@styleboutiqueni.com or phone call as soon as possible after placing the order. If your order has already been processed, we will not be able to cancel. 

How To Return or Exchange Your Item 

All the information you need to return your item is within your parcel. 

Or Click here to go directly to the returns portal. 

All you need is your order number and email address! 

Please note: All returns must be done through the online portal within 14 days. If you require assistance we are more than happy to help.

Give us a call on (028) 8224 7808

 

The In Store Returns Policy  

  • Goods purchased in store can only be exchanged with original receipt and within 7 days.  
  • Only faulty goods will be refunded. 
  • Goods personally chosen cannot be refunded.  
  • Credit notes will not be issues on exchanged goods  
  • Sale goods cannot be returned in store.  

If there are any questions we haven’t answered please check out our Frequently Asked Questions 

Still can’t find an answer?  

Email us at sales@styleboutiqueni.com  

Or give our Customer Care Team a call on: 028 8224 7808